Advanced Training

WIDGETS:

Widgets put important information and media content up front on your Home screen. A wide selection of widgets is available, such as Bookmarks, Calendar, Messages, Music, Photo album, Twitter™ and more.

Some of the widgets are already added to your Home screen for your convenience. You can rearrange, remove or add more widgets as you please.

Adding a widget

1. If you are not on the Home screen, press HOME.
2. Tap the + button in the lower-right corner of the Home screen.
   

   Tap the + (plus button) to access widgets.

3. In the Add to Home options menu, tap HTC widget. (You can also select Android widget.)
   

   Tap the desired widget category.

4. Tap to select a widget from the list of HTC widgets.
5. Most HTC widgets are available in a variety of designs and sizes to suit your needs. Tap the right or left arrow button at the bottom of the screen to view the different styles and choose one.
6. You can also add widgets that allow you to quickly switch on or off certain settings of your phone, such as Wi-Fi™, Mobile network, Bluetooth®, and more. Scroll down the HTC widgets list, tap Settings, and then tap the widget that you want.

Moving a widget

1. Press and hold the widget you want to reposition to activate Edit mode. When Edit mode is activated, the widget magnifies and the phone vibrates.
2. Without lifting your finger, drag the widget to the desired area of the Home screen, and then release it.

To move the widget to another screen of your Home screen, press and hold the widget and then drag it to the left or right edge of the current screen until the display shifts. Position the widget on the area that you want, and then release it.

Removing a widget

1. Press and hold the widget you want to remove to activate Edit mode. When Edit mode is activated, the widget magnifies and the phone vibrates.
2. Drag the widget to the Phone button (The Phone button changes into the Remove button.)

When both the widget and the Remove button turn red, release it.

SCENES:

Your phone becomes multiple phones in one when you use scenes. By switching between scenes, you instantly turn your phone into your perfect weekend phone, travel phone or pure play phone.

Applying a preset scene

Your phone features preset scenes, each preconfigured with a different collection of widgets that reflects different moments in your life. You can choose a scene that is suitable for work, play, travel or your social life.

1. Press HOME > MENU, and then tap Scenes.
2. In the Choose a scene menu, select a preset scene.
   

   Choose a preset scene.

3. Tap Done.

Saving a Scene

After selecting a preset scene, you can add widgets and other elements, arrange the layout, change the wallpaper and save the whole Home screen as your own custom scene.

1. Press HOME > MENU, and then tap Scenes.
2. In the Choose a scene menu, select a preset scene that already has some widgets, or select Clean Slate if you want to design your own Home screen.
3. Add widgets and other elements that you want.
4. Arrange the layout of your Home screen according to your preference. Also change the wallpaper, if desired.
5. When you are done designing your Home screen, Press HOME > MENU and then tap Scenes.
6. In the Choose a scene menu, you will see that the Current (unsaved) option is displayed. Make sure this option is selected and then tap Save.
7. Enter a scene name for your Home screen and then tap Done.

WALLPAPER:

Personalizing your Home screen wallpaper with your favorite photo is a quick and easy way to change the feel of your phone and give it a fresh look. Browse the collection of wallpapers included in your phone or choose from photos that you have taken with the camera.

Changing the wallpaper

1. Press HOME > MENU, and then tap Wallpaper.
2. Select Home.
3. Tap Albums or Wallpaper gallery.
   • Tap Albums to select a photo that you have captured using the camera or copied to your phone. You can crop the photo before setting it as your wallpaper.
   • Tap Wallpaper gallery to choose from preset wallpapers.
   

   Change the look of your phone by selecting a new wallpaper image.

4. Tap Save or Set wallpaper.

SHORTCUTS:

Placing shortcuts on your Home screen gives you quick access to your favorite programs, contacts you most frequently communicate with, and other information.

Adding a shortcut

1. Press HOME and then tap the + button. You can also press and hold an empty area on the Home screen.
2. When the Add to Home options menu opens, tap Shortcut.
3. Select the type of shortcut to add to the Home screen. You can create a shortcut to a Bookmark, Gmail™ label, your mail inbox, music playlist, a contact, or a program.

Choose a shortcut to add to your Home screen.

To quickly add an application shortcut that is on the All programs screen to the Home screen, press and hold an application icon. When the phone vibrates, drag the icon to an empty area on the Home screen, and then release it.

CREATING A FOLDER:

Use folders to keep multiple items close at hand while keeping your Home screen tidy. Create a folder to store and organize Home screen items such as applications and shortcuts, or make a live folder for your contacts that stays current automatically.

Creating a folder

1. Press HOME and then tap the + button.
2. In the Add to Home options menu, tap Folder.
3. Tap New Folder or Live folder.
   • Tap New Folder to create a static folder to hold items added manually.
   • Tap Live folder to create a folder for your contacts that updates automatically when contacts are added, edited or deleted.
4. Press and hold an application icon or a shortcut on the Home screen to activate Edit mode, then drag it on top of the folder.

To access the items inside a folder, tap the folder to open it and then tap the icon of the application or shortcut you want to open.

Renaming a folder

1. Tap the folder to open it.
2. Press and hold the folder's title bar to open the Rename folder dialog box.
3. Enter the Folder name and then tap OK.

Deleting a folder

1. Press and hold the folder you want to remove to activate Edit mode. When Edit mode is activated, the folder magnifies and the phone vibrates.
2. Drag the icon to the Phone button (The Phone button changes into the Remove button).
3. When the icon and the Remove button both turn red, release it.

SELECTING A KEYBOARD LAYOUT:

Your phone features several keyboard layouts and the ability to automatically switch to landscape orientation simply by turning your phone sideways.

Keyboard layouts

There are three types of keyboard layouts from which you can choose:

• QWERTY - QWERTY is a keyboard layout similar to a desktop computer keyboard. This is the default keyboard layout.
• Compact QWERTY - Compact QWERTY is a type of keyboard which features 20 keys.
• Phone Keypad - This is a 12-key on-screen keypad that has a layout similar to mobile phone keypads, plus some additional keys.

To select a keyboard layout, do the following:

1. Open the program you want to use and go to the screen where you want to enter text.

   In the lower-left corner of the keyboard, tap the button that shows an image of a gear on it.

   

   Tap the gear icon to access the different keyboard layouts.

2. Tap Keyboard types and then select the keyboard layout that you want to use.
3. If the on-screen keyboard does not appear on the screen, tap the field or area where you want to enter text. The on-screen keyboard then comes back on the screen, with the keyboard layout you selected.

Landscape orientation

For some people, it is more comfortable to type using both thumbs. When entering text, you can turn your phone sideways to use the landscape orientation of the on-screen keyboard and type more comfortably by using both thumbs.

In order for the on-screen keyboard to automatically change to landscape orientation when the phone is held sideways, press HOME > MENU, tap Settings > Sound & display, and make sure the Orientation check box is selected. The landscape orientation of the on-screen keyboard is supported in some applications of your phone, but not all.

In some applications, you can enter text in landscape orientation.

ENTERING TEXT:

After selecting a keyboard layout, you can single handedly enter your text by tapping keys on the on-screen keyboard with your thumb. Here are some basic tips on what to do when entering text:

	Press and hold keys with gray characters at the top to enter numbers, symbols, or accented letters. The gray character displayed on the key is the character that will be inserted when you press and hold that key. Some keys have multiple characters or accents associated with them.
	This is the Shift key. Tap to enter an uppercase letter. The next letter you type will be uppercase. Tap twice to turn on caps lock.
	Tap to switch to the numeric and symbol keyboard.
	This is the Enter key. Tap to create a new line.
	This is the Backspace key. Tap to delete the previous character.
	Tap to hide the onscreen keyboard.
	This is the Input Settings key. Tap to open the Touch Input settings menu to change the keyboard type, enable or disable prediction mode in the QWERTY keyboard, and adjust other input settings.
	Tap to toggle between Multitap and XT9 modes when using the Compact QWERTY or Phone keypad layout. In Multitap mode, tap a key with the letter you want to type repeatedly until that letter appears on the screen. In XT9 prediction mode, tap a key with the letter you want to type once before moving on to the next letter in the word. Word suggestions are shown on the screen as you type.
	When you're using prediction mode and entering text, this button shows on the right side of the suggestions list when there are more available word suggestions. Tap this button to see more suggestions.

Fast text entry with prediction mode

By default, prediction mode is enabled on all the keyboard layouts. With prediction mode enabled, the on-screen keyboard displays several word suggestions as you type.

If you see the word you want shown in the suggestions before you are done typing the entire word, tap the word to insert it into your text.

If you see the word you want highlighted in green, you can simply tap the space bar to insert the word into your text.

Prediction mode suggests word choices as you enter text.

View the Bellsouth/Comcast POP3 Email Setup Guide (PDF)

Put personal e-mail at your fingertips. Using Mail, you can easily set up your e-mail account right on your phone. Mail contains the settings for many popular e-mail providers such as Hotmail® and AOL®, so setting up your e-mail account can be as simple as entering your e-mail address and password.

1. If this is your first time to set up an e-mail account, tap Mail on the Home screen. Otherwise, press HOME, tap the All Programs button (that is, the button that appears to the left of the Phone button below the screen), and then tap Mail.
2. On the Choose a mail provider screen, tap Other (POP3/IMAP).
3. Enter the E-mail address and Password for your e-mail account and then tap Next.

   If the account type you want to set up is not in the phone database, you will be prompted to enter more details, such as the incoming/outgoing server settings. Your e-mail provider can supply you with this information.

4. Enter the Account name and Your name and then tap Finish setup.

When you tap Mail again on the Home screen, you will see the e-mail account you have just created. You can now start sending and receiving e-mail with this account.

NOTE: When e-mails are deleted on the Hero, they are also deleted in the e-mail account.

1. Connect the phone to your computer using the supplied USB cable. The USB icon then appears in the status bar.
   

   The USB icon (in the top-left corner) displays when connected to a computer.

2. Open the Notifications panel by pressing and holding the status bar at the top of the screen, and sliding your finger down as shown below; or you can press the Menu button, and then Notifications.
   

   Hold and drag down the status bar to open the Notifications panel.

3. In the Notifications panel, tap USB connected and then tap Mount. (While your phone is connected to your computer and the storage card is mounted as a USB drive, you will not be able to use some of your phone's applications such as Albums and Music.)
4. On the computer, select Start, then My Computer, then Removable Disk (NOTE: Removable Disk may also be tagged with "USB Drive" if more than one Removable Disk drive is loaded on your computer), then HTC Sync, and then HTC Sync again. Install HTC Sync so that you will be able to sync your "Contacts" and "Calendar" between your Hero and computer.

Transferring music & photos between your computer and phone

There are many ways to get your favorite music files and photos onto your HTC Hero™ including DoubleTwist (Link to DoubleTwist Document) . If you do not want to use DoubleTwist try these instructions below.

1. Sync your Hero to your computer.
2. On your computer, select Start, then My Computer, and then Removable Disk (NOTE: Removable Disk may also be tagged with "USB Drive" if more than one Removable Disk drive is loaded on your Computer)
• Your Music is stored under the MP3 folder.
• The phone's Photos are stored under the DCIM folder.
• You can create additional folders within your Albums folder:
1. With your mouse, right-click on the albumthumbs folder,
2. Select New,
3. Enter a name for your new folder.
• NOTE: Do NOT close out of this window; proceed to Step 3 below:
3. Locate your music and photos on your computer
1. Click on Start again,
2. Select My Documents,
3. Select My Music (to copy music) or My Pictures (to copy photos).
4. Drag/Drop or Copy/Paste the photos or music to the respective folders within the Removable Disk folder (i.e. MP3, DCIM, or the new folder that you have created under albumthumbs).
5. After copying the photos and music files, eject or remove the drive, if required by your computer's operating system to safely remove your phone.
6. Unplug your phone from the USB cable connected to your computer.

Using the Albums and the Music applications on your phone, you should now be able to view photos and listen to music that you have copied.

The People application on your phone lets you see all the Facebook and Flickr® updates of your contacts in one convenient location. People notifies you automatically of updates so you can stay up to date with the latest events and photos of your friends and family without having to check the Facebook and Flickr Web sites.

1. Press HOME, and then tap the All Programs button.
   

   Tap the "All Programs" button to access the "Peoples" tab.

2. Tap People. People opens on the All tab.
3. Tap or slide your finger along the bottom row to change to the Updates and events tab. Contacts who have upcoming Facebook events or have recently posted Facebook or Flickr updates appear on this tab along with text describing the type of update.
   

   View the Facebook updates of people in your contact list.

   Notifications are shown when contacts:

   • Have upcoming Facebook events (that is, events that will occur within a month's time)
   • Update their Facebook status or profiles
   • Add pictures to Facebook or Flickr

4. To see the complete update for a contact, tap the update notification to go to the Updates and events tab of the Contact Details screen for that contact.
   

   View the Facebook updates of people in your contact list.

   If a contact has added photos to Facebook or Flickr, tapping the notification will open the photos for viewing.

5. Tap a notification on the Updates and events tab for a contact to see more information about the update.
   • Tapping a notification for a Facebook status or profile update will open Browser and load the relevant page in Facebook.
   • Tapping a notification for Facebook or Flickr photos will open the photos for viewing.

Sharing photos from your phone on Facebook, Flickr or Twitter is an easy and convenient way to show your friends and family the special moments in your life. With your phone's camera, Internet connection and the Albums application you can easily share photos of any event, even one that is still happening. You can share single or multiple photos stored in your phone on Facebook or Flickr with the Albums application.

1. Press HOME, and then tap the All Programs button.
   

   Tap the "All Programs" button to access stored photos.

2. Tap Albums. Albums opens and shows a list of all of the albums of photos and videos on your phone.
3. Tap an album containing the photo you want to share. The album opens and displays the photos it contains.
4. Tap the Share button, which is the second button from the left at the bottom of the screen.
   

   Tap the "Share" button to share photos.

5. In the Share menu, tap Facebook or Flickr.
6. Tap the photos you want to share, and then tap Next.
7. Enter optional information about the photo using the on-screen keyboard. For Facebook photos, you can enter a caption. For Flickr photos, you can enter a title and description. If you are sharing multiple photos, slide your finger left across the screen to select and enter information about the additional photos.
8. Tap Upload.
9. Select or create an album for your photos and choose who you want to be able to see them. You can select who can see your Facebook photos only when you create a new album.
10. Tap Done. Your photos will begin uploading to Facebook or Flickr and a notification icon will appear on the status bar. You can view the progress of the upload by opening the Notifications panel. To open the Notifications panel, press and hold the status bar, then slide your finger downward.
    

    Hold and drag down the status bar to view the progress of the photos being uploaded.

You can also share a photo on Facebook or Flickr after capturing it with the camera.

Sharing a photo on Twitter

You can share one photo at a time on Twitter using the Peep application. When sharing a photo on Twitter, your phone uploads your photo to a photo hosting service and then inserts the URL of the photo into a tweet.

1. Press HOME, tap the All Programs button, and then tap Albums.
2. Tap an album containing the photo you want to share.
3. Slide your finger left or right across the screen to select the photo you want to share.
4. Tap the Share button, which is the second button from the left at the bottom of the screen.
5. Tap Peep. Peep begins uploading the photo to the Twitter photo host. When the upload is done, a text field appears containing the URL to your photo.
6. Enter any additional text that you want to tweet along with the URL, and then tap Send.

You can also share a photo on Twitter after capturing it with the camera.

If you connect to an Exchange Server for your work e-mail, calendar and contacts, you can set up your Exchange ActiveSync account on your phone. Although your phone supports multiple e-mail accounts, you can only have one Exchange ActiveSync account on your phone at a time.

You need to set up and use an Exchange ActiveSync account that syncs with a server running Microsoft Exchange Server 2003 Service Pack 2 (SP2) or Microsoft Exchange Server 2007.

1. Press HOME, and then tap Mail. If the Mail icon is not on your Home screen, tap the All Programs button on the bottom-left corner of the Home screen and then tap Mail.
2. On the Choose a mail provider screen, tap Microsoft Exchange ActiveSync. If you have already set up an e-mail account and want to add an additional account, tap the down arrow button in the upper-right corner of the screen to open the Switch account menu, and then tap New account.
   

   Tap the arrow in the upper-right corner to open the "Switch account" menu.

   

   Tap "New account" to add a new e-mail account.

3. Enter your work e-mail address and password and then tap Next.

   For your phone to automatically set up your Exchange ActiveSync account based on your e-mail address and password, your corporate Exchange Server must support auto detection. If your corporate Exchange Server does not support auto detection, you will be prompted to enter the Exchange Server settings after you tap Next. Ask your Exchange Server administrator for details.

4. Select the types of information you would like to synchronize (Mail, Contacts, Calendar or all) and then tap Finish setup.

Synchronizing your work e-mail, calendar and contacts

Allow your phone to auto sync with your corporate Exchange Server, or manually sync your phone at your convenience.

• While you are viewing your Exchange ActiveSync Inbox on your phone, you can manually check and download e-mail messages by pressing MENU and then tapping Refresh.
• To manually sync your work e-mail, calendar and contacts at the same time, press HOME > MENU, tap Settings > Data synchronization > Exchange ActiveSync, and then tap the Sync now button.

NOTE: Searching a company global address book via ActiveSync on the Hero is not supported. You can copy/e-mail the company directory in a Word/PDF format and use it as a directory.

Setting a sync schedule

By default, your phone automatically syncs your work e-mail, calendar and contacts with your corporate Exchange Server on a fixed schedule. You can change the sync schedule, or disable auto synchronization if you prefer to manually sync your phone.

1. Press HOME > MENU, and then tap Settings > Data synchronization > Exchange ActiveSync.
2. Tap Schedule, and then select your choice from the Schedule menu.
   • Tap a time interval that you want to use for automatic synchronization.
   • Tap As items arrive if you want your phone to sync whenever there are new e-mail messages, calendar events, or changes to your work contacts.
   • Tap Manual if you want to manually sync your phone.

Changing sync settings

You can control how work e-mail and calendar events are synchronized and downloaded to your phone.

1. Press HOME > MENU, and then tap Settings > Data synchronization > Exchange ActiveSync.
2. Press MENU, and then tap Settings.
3. There are three groups of settings that you can customize:
   • General Settings. Specify how to resolve conflict when the same items exist on both your phone and the Exchange Server. If you need to change your Exchange ActiveSync account settings, tap Configure server.
   • Mail settings. Control the amount of work e-mail by setting limits for the number of days of e-mail messages that are downloaded to your phone. You can also set the mail size limit, message format (HTML or plain text), and choose whether to include file attachments.
   • Calendar settings. Set the number of weeks of calendar events to sync to your phone.
4. Press BACK after you are have finished changing the settings.

You can return your phone to its original factory state by performing a factory reset. Resetting your phone erases all data such as phone contacts, call history and downloaded applications, but will not erase data stored on your phone's microSD™ card such as photos and music.

Make sure to back up the important data on your phone before performing a factory reset. You can quickly back up your contact and calendar information by syncing your Google and Exchange ActiveSync accounts and by connecting your phone to your computer and running HTC Sync.

Perform a factory reset by following the steps below:

1. Press HOME > MENU, and then tap Settings > Security > Factory data reset.
2. On the Factory data reset screen, tap Reset phone, and then tap Erase everything.

Your phone will erase all personal data and restart. It may take a few minutes for the process to complete.

You can also perform a factory reset by using the phone buttons. While the phone is turned off, press and hold the HOME, END CALL/POWER, and BACK buttons. The reset process will start after a few seconds. When the phone finishes the reset process, press MENU.

The Hero's Android operating system manages applications with an advanced architecture technique to ensure better battery life and performance.

The Hero's Android application management will automatically close and store processes you're not currently using. By storing applications when they are not in use, the Hero's application management allows for not only a seamless user experience, but also improved battery performance.

Downloading a Task Manager

In order to improve battery life, there may be times when you want to close applications you're not currently using but that are accessing the data network in the background. There are several task managers on the Android Market that facilitate this. One that does a great job is called Advanced Task Killer Free.

Note: Be careful when using any third-party task managing application. You must make sure that you do not close any system processes or applications used by the Hero's operating system. Failure to do so could cause the Hero to crash (a forced close) or result in applications that won't work correctly until the Hero is reset.

Read below for instructions on how to safely exclude certain applications from closing. You can install the Advanced Task Killer Free from the Android Market by searching the following.

1. Launch the Market Application
   
2. Search for "task manager"
   
3. Scroll down until you see the Advanced Task Killer Free Application
   
4. Select Install
   

Once installed, you can access the Advanced Task Manager Application from the Notification Toolbar at the top of the screen. Pull down and select to open.

Once the application is opened, you can press and hold down the applications to add to the Ignore list. If you select to Kill all applications, make sure to exclude any system applications (e.g., HTC Sense, Albums if using the Android picture widget) by adding to the ignore list. To add an application to the Ignore list, press and hold down on the desired application as shown below. You can also choose by unchecking the application you don't want to close, and then select Kill selected apps.