Basic Training

Ready to get started? Make sure to install your battery, and microSD™ card before turning on your phone. For installation instructions, refer to the Quick Start Guide or User Guide of your phone.

Turning the phone on

The button located in the lower right of the front panel right below the touch screen is the END CALL/POWER button. Press this button to turn on your phone.

When you are on a phone call, you also press this button to end the call.

Waking the phone and unlocking the screen

• To save battery power, your phone automatically turns off the screen when it is not in use for a certain period of time. You will still be able to receive messages and calls while the screen is off.
• To switch the screen back on, simply press the END CALL/POWER button. You will then see that the phone has locked the screen. (Your phone locks the screen to prevent accidental touch screen and key presses.) To unlock the screen, press the bar on the lock screen and then slide your finger down.

To unlock the screen, press the gray bar and slide your finger down.

Turning the phone off

If you do not need to use your phone, you can also turn the power off to save battery power.

1. Press and hold the END CALL/POWER button for a few seconds.
2. When the Phone options menu appears, tap Power off.
3. Tap OK when prompted to turn off the phone.

1. Connect the Hero to your computer via the USB cable.
2. Open the Notifications screen on your Hero (swipe your finger from the top of the screen to the bottom) and select the USB Storage notification.
3. Choose "Mount."
4. Browse to the SD Card on your PC.
5. Look for a folder called Media, if it's not there, create it by right clicking and choosing New Folder, then rename the folder to be Media.
6. Inside the Media folder, you need a folder called Audio. If there is no Audio folder, create it using instructions in the step above.
7. Inside the Audio folder, you can create a subfolder for the sound category you want to change:
   • Ringtones - for sound files you want to use as ringtones
   • Alarms - for sound files you want to use for any alarms
   • Notifications - for incoming notifications such as SMS alerts, e-mails, etc.
8. Copy your sound file in to the relevant folder.
9. You should now see your sound file listed for selection in the relevant sound settings menu.

To access the ringtone/notification settings, press the Menu button from one of your Home screens, then press Settings > Sounds > Display.

Bring your favorite people front and center by adding them as favorite contacts in the People widget. Use the People widget to instantly place a call, send a message or view details of a favorite contact with a single tap of your finger. Slide your finger left or right on the Home screen to find the People widget. If you do not find the People widget on the Home screen, you can add the widget by following the instructions in Personalizing Your Home Screen: Widgets.

Adding a favorite contact

The People widget is automatically populated with the contacts you have marked as favorites in the People application. You can also add more favorite contacts directly from the People widget.

1. On the People widget, tap the + button.
2. In the Select contact menu, tap the contact you want to add.
3. Tap the communication method to set as the default action for the contact.

Contacting a person

There are two ways to contact a person using the People widget:

• Using the default action. The icon shown on the right side of a favorite contact represents the default action for communicating with the contact. For instance, if you see a phone icon, the default action is to call the contact's mobile phone number. Tap this icon to use this default action to reach the favorite contact.
• Selecting another communication method. To communicate with a favorite contact through other means, tap the contact's photo and then tap the method of communication to use. For instance, tap Send message to send a text message to this contact.

The icon next to a favorite contact's image indicates the default contact method.

Changing the default communication method

If you want to change the default action for communicating with a favorite contact, you must first remove this contact as a favorite. Add this contact back as a favorite, and then choose the new communication method.

1. Press HOME, and then tap the All Programs button.
2. Tap People. People opens on the All tab.
3. Open the Favorites tab by tapping or sliding your finger along the bottom row.
4. Press MENU, and then tap Remove favorite.
5. Tap the contact to remove as a favorite and then tap Done.
6. Press MENU, tap Add favorite, and then add the same contact again as a favorite.
7. In the Select default action menu, tap the new communication method you want for this favorite contact.

Send short text messages to other mobile phones. If your message exceeds 160 characters, it will appear as a single message to the recipient, but will be sent as more than one message.

1. Press HOME and then tap Messages. If the Messages icon is not on your Home screen, tap the All Programs button on the bottom-left corner of the Home screen and then tap Messages.
2. On the All messages screen, tap Compose message.
3. Enter the mobile phone number or begin typing the name of the message recipient in the To field. As you enter the phone number or name, matching contacts will appear on the screen. Tap a recipient to add the person to the To field. If no matching contact is found, enter the recipient's phone number.
   

   Possible matches will be pulled from your contact list as you type.

4. Tap the text box containing the text "Tap to compose," and then start composing your message. As you near the 160-character limit, a counter will appear in the top right corner of the text box to tell you how many characters are left. You can still continue composing your message if it exceeds 160 characters.
5. Tap Send when you are finished composing the SMS message.

Free yourself from wires while listening to music. Connect a stereo Bluetooth headset to your phone and start enjoying your favorite songs from your music collection.

1. Press HOME > MENU, and then tap Settings.
2. Tap Wireless controls > Bluetooth settings and then select the Bluetooth check box.
3. Tap Scan for devices. Your phone will start to scan for Bluetooth devices within range and will display all detected devices below the Bluetooth devices section. Make sure that the stereo Bluetooth headset you want to pair with is set to discoverable mode.
4. Tap the stereo Bluetooth headset in the list to start pairing. For some Bluetooth devices, you need to enter a passcode to pair with the Bluetooth device. You can try "0000" as the passcode. If that does not work, consult the Bluetooth device's documentation.
5. The pairing and connection status will appear below the stereo Bluetooth headset device name in the Bluetooth devices list. When the stereo Bluetooth headset is connected to your phone, the Bluetooth connected icon will appear in the status bar. You can now start using the stereo Bluetooth headset.

Pairing your phone with the Bluetooth headset is a one-time process. Once pairing is created, your phone can recognize the partnership without requiring you to enter a passcode again.

Turning Bluetooth on and off

• When you do not need to use your stereo Bluetooth headset, the quickest way to disconnect the headset is to turn off Bluetooth, if your phone is not connected to other Bluetooth devices. Turning Bluetooth off when not in use saves battery power.
• The Bluetooth widget on the Home screen lets you turn Bluetooth on and off at your convenience. Slide your finger left or right across the screen to find the Bluetooth widget, and then tap the widget icon. The next time you need to use your stereo Bluetooth headset again, simply tap the Bluetooth widget to turn Bluetooth back on and automatically connect to your Bluetooth headset.
  
• If you do not find the Bluetooth widget on the Home screen, you can add the widget by following the instructions in Personalizing Your Home Screen: Widgets.

Pairing Bluetooth with a Vehicle Stereo

1. Press HOME > MENU, and then tap Settings.
2. Tap Wireless controls > Bluetooth Settings and then select the Bluetooth check box.
3. Tap Scan for devices. Your phone will start to scan for Bluetooth devices within range and will display all detected devices below the Bluetooth devices section. Make sure that the in-car stereo you want to pair with is set to "discoverable" mode. (see automobile manufacturer instructions)
4. Tap the stereo Bluetooth headset in the list to start pairing. For some Bluetooth devices, you need to enter a passcode to pair with the Bluetooth device. Verify if the stereo requires a certain passcode to complete pairing. If not, use any four-digit code.
5. The pairing and connection status will appear below the stereo Bluetooth device name in the Bluetooth devices list. When the stereo Bluetooth is connected to your phone, the Bluetooth connected icon will appear in the status bar. You can now start using the stereo Bluetooth connection

Disconnecting a stereo Bluetooth headset

If, aside from your stereo Bluetooth headset, your phone is also connected to other Bluetooth devices, follow the steps below to disconnect the headset when not in use.

1. Press HOME > MENU, and then tap Settings.
2. Tap Wireless controls > Bluetooth settings.
3. Navigate to the Bluetooth devices section, then press and hold the connected stereo Bluetooth headset.
4. Tap Disconnect.

Stay online when you're on the go! Your phone gives you the ability to access the Internet through 3G networks. It will automatically configure the data connection to use your wireless service provider's 3G, service when you turn on and use your phone for the first time. By default, the data connection is always on.

Turning on or off the data connection

If you are not on a plan with unlimited data, you will incur data usage charges when connected via 3G. You will not incur data usage charges when connected via Wi-Fi. Turning off the data connection also saves battery power.

There are two ways to easily turn on or off the data connection:

• Press and hold the POWER button to open the Phone options menu. (Unlock the screen first if it is locked.) From the menu, tap Mobile network.
• Add the Mobile network widget to your Home screen. This widget is an on/off switch that you can tap to quickly turn the data connection on or off.
  

  Quickly turn your data connection on or off from a Home screen widget.

  You can add the Mobile network widget to your Home screen by following the instructions in Personalizing Your Home Screen: Widgets.

Adding a new access point

An access point name, or APN for short, is the name of your service provider's Internet network to which your phone connects.

If you need to add another connection to your phone, obtain the APN and settings (including username and password if required) from your wireless service provider and add these settings to your phone by following these steps:

1. Press HOME > MENU, and then tap Settings.
2. Tap Wireless controls > Mobile network settings > Access Point Names.
3. On the APNs screen, press MENU and then tap New APN.
4. In the Edit access point screen, enter the APN settings. Tap the APN setting item to edit it.
5. Press MENU and then tap Save to save the settings to your phone.

Your phone has the ability to connect to Wi-Fi networks, providing you wireless access to the Internet.

Connecting to a Wi-Fi network

To connect to a Wi-Fi network, you must be within range of a wireless access point or hotspot and know the network key if connecting to a secure network.

1. Press HOME > MENU, and then tap Settings > Wireless controls.
2. Select the Wi-Fi check box to turn Wi-Fi on. The phone will scan for available wireless networks.
3. Tap Wi-Fi settings. The network names and security settings of detected Wi-Fi networks are displayed in the Wi-Fi networks section.
4. Tap a Wi-Fi network to connect. If you select an open network, you will be automatically connected to the network. If you select a secure network, enter the key and then tap Connect.

The number of bands that light up on the Wi-Fi icon in the status bar indicates the approximate signal strength of the wireless network to which you are currently connected.

Your phone will connect automatically to a previously joined network when it is within range. When connecting to a previously joined secure network, you will not be prompted to enter the key again unless you reset your phone to its factory default settings.

Turning Wi-Fi on and off

When you do not need to use Wi-Fi, turn it off to save battery power. The Wi-Fi widget on the Home screen lets you turn Wi-Fi on and off at your convenience. Slide your finger left or right across the screen to find this widget, and then tap the widget icon.

Quickly turn your Wi-Fi connection on or off from a Home screen widget.

If you do not find the Wi-Fi widget on the Home screen, you can add the widget by following the instructions in Personalizing Your Home Screen: Widgets.

BROWSER BASICS:

Opening a Browser

Press HOME, and then tap Browser.

Opening a Web page

1. On the Browser screen, press MENU and then tap the URL field at the top of the screen.
2. Enter the Web page address using the keyboard. As you enter the address, matching Web page addresses will appear on the screen. Tap an address to go directly to that Web page or continue entering the Web page address.
3. Tap Go.

Navigating a Web page

You can roll the trackball or slide your finger on the screen in any direction to navigate and view other areas of the Web page.

Zooming in or out on a Web page

Tap the screen twice quickly to zoom in, and then tap the screen twice quickly again to zoom out. You can also use your fingers to pinch or spread the screen to zoom in and out.

Selecting links in Web pages

1. Navigate to links on a Web page using the trackball. Links are enclosed in a green box when selected.
2. Press the trackball to open the selected link.

You can also tap links with your finger to open them.

Viewing pages in landscape orientation

Turn your phone sideways when on a Web page to switch to landscape orientation and get a wider view of that page.

In order for Browser to automatically change to landscape orientation when the phone is held sideways, press HOME > MENU, tap Settings > Sound & display, and make sure the Orientation check box is selected.

Viewing Flash content in full screen mode

You can play Flash-based content such as videos and games in full screen. The content must be Flash version 9 or less. Flash version 10 is currently not supported.

Press and hold the area on the screen with Flash content to open the Shockwave Flash menu, and then tap Play in full screen.

MULTIPLE WINDOWS:

Browser lets you have up to four browser windows open at a time, so you can surf the Web freely. With multiple windows, you can open bookmarks or interesting links you discover without having to leave your current page.

Opening a new browser window

Open multiple browser windows to make it easier for you to switch from one Web site to another. You can open up to four browser windows.

1. On a browser window, press MENU and then tap Windows.
2. Tap the + button. A new browser window opens and goes to your default home page.

Switching between browser windows

1. On a browser window, press MENU and then tap Windows.
2. Select the browser window you want to view by sliding your finger horizontally on the screen.

To close a browser window, tap the x button in the upper-right corner of the browser window.

Switch between up to four browser windows.

VISUAL BOOKMARKS:

Visual bookmarks help you keep track of your favorite Web pages by giving you an image of each page to go along with its name and address. Simply scroll through your bookmarks until you recognize the page you want, and then open it with a tap of your finger.

Using the Bookmarks widget

The Bookmarks widget gives you one-touch access to your favorite Web pages right from the Home screen of your phone.

1. Slide your finger left or right on the Home screen to find the Bookmarks widget. The Bookmarks widget displays a list of all of your visual bookmarks. Slide your finger up or down the Bookmarks widget to scroll through your bookmarks.
   

   Visual Bookmarks make it easy to access your favorite Web sites.

   If you do not find the Bookmarks widget on the Home screen, you can add the widget by following the instructions in Personalizing Your Home Screen: Widgets.

2. Tap a bookmark to open it.
3. To add a bookmark, scroll to the bottom of the widget and tap Add bookmarks.
4. Enter a name for the bookmark in the Name field.
5. Tap the Location field, enter the URL for the Web site, and then tap Done.

You can also access your bookmarks while Browser is open by pressing MENU, and then tapping Bookmarks.

TWITTER™ ON YOUR PHONE:

Share your thoughts with the people in your life anytime, anywhere with Twitter on your phone. With the Twitter widget and Peep, it is simple and convenient to use this popular service.

Logging in to Twitter

To use Twitter, you must have a Twitter account and be logged in on your phone. If you do not have a Twitter account, you can sign up for free by visiting http://twitter.com/signup on your phone or computer Web browser.

Follow the steps below, if you have not yet logged in to your Twitter account. If you already logged into Twitter when initially setting up your phone, you do not need to log in again.

1. Press HOME > MENU.
2. Tap Settings > Social networks > Twitter.
3. Enter your Twitter username and password, and then tap Log in.

UPDATING YOUR FACEBOOK® STATUS:

One of the ways your phone can help you stay close to your friends and family is through its integration with Facebook. In addition to being able to see what is going on with all of your friends, let them know what you're up to by updating your Facebook status. Your phone lets you update your status quickly without even having to visit the Facebook Web site.

Logging in to Facebook

To use Facebook, you must have a Facebook account and be logged in on your phone. If you do not have a Facebook account, you can sign up for free by visiting http://www.facebook.com on your phone or computer Web browser.

Follow the steps below, if you have not yet logged into your Facebook account. If you already logged into Facebook when initially setting up your phone, you do not need to log in again.

1. Press HOME > MENU.
2. Tap Settings > Social networks > Facebook.
3. Enter the e-mail address and password associated with your Facebook account, and then tap Log in.

Entering your Facebook status

Update your Facebook status anytime you like by going to My contact card in the People application.

1. Press HOME, and then tap the All Programs button.
   

   Tap the "All Programs" button to access the "Peoples" tab.

   Tap People. People opens on the All tab.

   

   Find your contact card to update your Facebook status.

2. Tap your name (or tap Me if you haven't specified your name in My contact card).
3. Tap Facebook.
4. Enter your status in the text field labeled "What's on your mind" and then tap Share.

When you turn your phone on for the first time, you are prompted to select the language you would like to use. You can also change the language on the fly whenever you like.

Changing the language adjusts the keyboard layout, date and time formatting, and more. The languages available to choose from may depend on the version of your phone.

1. Press HOME > MENU, and then tap Settings > Locale & text > Select locale.
2. Tap the language and corresponding region you want to use.
   

   Tap the language and corresponding region.

3. Press HOME to return to the Home screen. You may need to wait briefly as the new language is applied to your phone.

Your phone comes equipped with GPS allowing you to accurately pinpoint your location. When used with Google Maps, you can view your current location on a map of your surrounding area and get directions to places of interest.

Enabling GPS

You must enable GPS before you can determine your location in Google Maps. Using GPS requires more battery power, so it is recommended to enable it only when needed.

1. Press HOME > MENU, and then tap Settings > Location.
2. Select the Enable GPS satellites check box to turn on GPS.

You can also quickly enable or disable GPS directly from the Home screen by using the GPS widget.

Quickly turn GPS on or off from a Home screen widget.

You can add the GPS widget by following the instructions in Personalizing Your Home Screen: Widgets.

Getting directions to a place of interest

You can find your current location with GPS and then get directions to an address or place of interest using Google Maps. You must be connected to the Internet to use Google Maps, and have a clear view of the sky for GPS to accurately determine your location.

1. Press HOME, and then tap the All Programs button.
   

   Tap the "All Programs" button to access Google Maps.

2. Tap Google Maps.
3. Press MENU and then tap My Location. Your location is displayed on the map as a flashing blue dot.
   

   Using Google Maps, your location is displayed as a blue dot.

4. Press MENU and then tap Directions. A search box appears with your current location already entered in the Start point text box.
5. Enter an address or place of interest in the End point text box.
   

   Enter a location or address in the "End point" field of the Directions search box.

   You can also choose the address of one of your contacts or manually select a point on the map as your destination. Tap the button to the right of the End point text box, and then choose the destination type:

   • Contacts. Tap a contact to insert that person's address into the End point text box. Only contacts with address information will be shown in the contact list.
   • Point on map. Tap the location on the map you want to go to, and then tap Tap to select this point.

6. Tap the Driving, Public transit or Walking button to choose the way you want to travel to your destination.
7. Tap Go to perform a search and get a list of directions to your destination. If there are multiple search results for your destination, you are prompted to choose the one you want from a list.
8. Press MENU and then tap Show on map to see the route to your destination on the map. Tap the left or right arrow buttons at the bottom of the screen to view each separate instruction for getting to your destination.
9. Travel to your destination using your location and destination markers as guides. As you move, the flashing blue dot on the map will move along with you to constantly show your current location. You can view more or less detail about your surrounding area by tapping the zoom-in and zoom-out buttons in the lower-left corner of the screen.

The Hero's Android operating system manages applications with an advanced architecture technique to ensure better battery life and performance.

The Hero's Android application management will automatically close and store processes you're not currently using. By storing applications when they are not in use, the Hero's application management allows for not only a seamless user experience, but also improved battery performance.

Downloading a Task Manager

In order to improve battery life, there may be times when you want to close applications you're not currently using but that are accessing the data network in the background. There are several task managers on the Android Market that facilitate this. One that does a great job is called Advanced Task Killer Free.

Note: Be careful when using any third-party task managing application. You must make sure that you do not close any system processes or applications used by the Hero's operating system. Failure to do so could cause the Hero to crash (a forced close) or result in applications that won't work correctly until the Hero is reset.

Read below for instructions on how to safely exclude certain applications from closing. You can install the Advanced Task Killer Free from the Android Market by searching the following.

1. Launch the Market Application
   
2. Search for "task manager"
   
3. Scroll down until you see the Advanced Task Killer Free Application
   
4. Select Install
   

Once installed, you can access the Advanced Task Manager Application from the Notification Toolbar at the top of the screen. Pull down and select to open.

Once the application is opened, you can press and hold down the applications to add to the Ignore list. If you select to Kill all applications, make sure to exclude any system applications (e.g., HTC Sense, Albums if using the Android picture widget) by adding to the ignore list. To add an application to the Ignore list, press and hold down on the desired application as shown below. You can also choose by unchecking the application you don't want to close, and then select Kill selected apps.