Who We Are
Cellular South, one of the nation's largest privately held wireless companies, is headquartered in Jackson, Mississippi and employs approximately 950 people living in the Southeastern United States.
Cellular South provides premier wireless devices and services to customers through 75 retail locations, our B2B corporate sales team, on-line at cellularsouth.com and our Telesales group at 1-877-CSOUTH1.
Our Network
Cellular South has invested more than $500 million in its wireless network since 1999, with 231 new cell sites added in 2006 and more being built in 2007. The company's CDMA third generation digital wireless network provides improved call quality and coverage inside office buildings and homes, network clarity, and capacity to accommodate voice and data traffic.
Our dependable wireless network survived Hurricane Katrina and for many was the first and only means of communication available during and after the storm.
Our commitment to a reliable and advanced network includes the construction of a permanent $2.5 million microwave ring in South Mississippi for redundancy in the event that landline systems are not operable – further strengthening our network for unmatched reliability. We have also invested approximately $2 million to upgrade back-up generators and constructed a new switch in Hattiesburg, MS to for extra capacity in order to provide the best service possible in emergency situations.
To further ensure the company's ongoing reliability, Cellular South has constructed a new state-of-the-art facility in downtown Jackson, MS. This facility serves as the company's Technical Operations Center and boasts some of the most advanced wireless communications equipment available in a highly secure environment. The downtown Jackson, MS location was strategically placed and provides Cellular South with unmatched power for its wireless network as well as being equipped with multiple feeds of fiber optic connectivity. While approximately $8 million was spent constructing the building itself, Cellular South will invest $50 million in additional high-tech equipment at the location by the end of 2007.
Products and Services
Cellular South offers best-in-class flat rate, unlimited calling plans, giving our customers more freedom and flexibility with their phone. Cellular South's Nationwide Plus Plan made it possible for our customers to use more than 1,446 minutes per month on their wireless phones in Q3 2006, while the industry average is only 934 minutes.
Cellular South's Unlimited Nationwide Text Messaging plan lets customers stay in touch through text and e-mail messages. The national average of the number of text messages sent/received per month in 2006 was 50 messages. Cellular South customers sent more than 850 messages per month (SMS customers). At the end of 2005, Cellular South's text messaging usage was six times the national average.
Cellular South has deployed Evolution Data Optimized (Ev-DO) wireless high-speed Internet network in Starkville and Mississippi Gulf Coast – providing next generation wireless service with unmatched speed, access and reliability.
Cellular South is the m-commerce leader and recently concluded a successful consumer trial of WirelessWallet which the company has slated to roll out to customers in early 2008.
Commitment to Service and the Communities We Serve
We've always been proud to call Mississippi our home even as our customer base has expanded beyond our local roots. Throughout our expansion, we've taken our role as a business leader very seriously. We're focused on improving the quality of life in the communities where we do business and, in particular, improving education opportunities and wireless service to rural areas that are often ignored by the national carriers.
Since 1997, Cellular South has donated more than $1.5 million to area universities for scholarships, endowments and building funds.
In 2007, Cellular South established the GamePlan program, in partnership with the Mississippi High School Activities Association and the Mississippi State Department of education, aimed at increasing the success rate for college admission for Mississippi high school student-athletes.
The company also supports numerous organizations through sponsorships, volunteerism and donations.
In the past decade, Cellular South has received the following awards:
- The 1999 Blue Chip Enterprise Award by Mass Mutual and the United States Chamber of Commerce
- The 2000 Cellular Telecommunications Industry Association President's Safety Award
- The Memphis Regional Chamber Quality Cup Team Award (2003)
- 2003 Wireless Week Excellence Award
- 2005 Wireless Week Excellence Award
- 2005 Better Business Bureau's Integrity Award
- 2006 Newcomen Award for technical innovation and ardent community support
- 2006 and 2007 awarded concurrent resolutions from the Mississippi Legislature commending the executives and employees of Cellular South for the company's extraordinary efforts in Hurricane Katrina's wake, as well as building an outstanding success story in the highly competitive telecommunications and wireless industry, while simultaneously embracing and expanding a spirit of integrity, devoted customer service and unwavering civic mindedness.
- Mississippi Governor's Cup
